Careers at The Holidays Group

Build a premium travel career serving customers worldwide.

Join a service-focused travel brand where sales, operations, hotels, visa, customer care, B2B partnerships, accounts, marketing and technology teams work together to support real passenger journeys.

B2C travel B2B desk Hotels and holidays Visa and customer care
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Career pathway

A clear route from trainee to travel desk specialist.

Our hiring flow is designed for practical travel learning, customer care ownership and long-term department growth.

Step 1Learn the product deskUnderstand flights, hotels, cabs, holidays, visa, forex and insurance workflows.
Step 2Handle supervised requestsWork on live enquiries with senior desk support and customer communication guidance.
Step 3Own a service laneSpecialise in sales, operations, hotels, visa, B2B, accounts, marketing or technology.
Step 4Grow into leadershipMove toward team lead, office desk lead, supplier lead or key account support roles.

Open departments

Roles for freshers, experienced staff and travel professionals.

Hiring requirements can vary by office and season. Candidates may apply for full-time, operations, sales, support or partner desk roles.

01Travel sales executiveHoliday packages, flights, hotels, customer calls, quotations and lead follow-up.
02Travel operations deskSupplier coordination, booking status, ticketing follow-up and service delivery.
03Hotel contracting supportHotel onboarding, rate checks, room policy follow-up and partner coordination.
04Visa and documentationVisa checklist guidance, document review, embassy process support and customer updates.
05B2B partner deskTravel agent support, corporate booking assistance, group requests and partner servicing.
06Customer supportHelpline handling, booking updates, cancellation support and post-booking care.
07Marketing and social mediaCampaigns, offers, brand communication, content and travel destination promotion.
08Accounts and adminInvoices, payment follow-up, supplier records, office coordination and reporting.
09Technology and website supportBooking flow, live search support, data updates, QA and product improvement.

Why work with us

A workplace built around training, service and growth.

01Travel industry trainingLearn real booking, supplier, hotel, visa and customer handling processes.
02Growth across departmentsMove between sales, operations, B2B, visa, hotel desk and support as you grow.
03Global office exposureWork with India, Dubai, London and United States service networks.
04Premium brand environmentServe families, corporates, agents, groups and luxury travel customers.
05Team supportStructured follow-up, booking tools, senior guidance and service desk coordination.
06Recognition cultureGood performance, customer care and responsible ownership are valued.

Office network

Work with India and global travel teams.

Our office network helps teams support customers, agents, corporates, groups, hotels and supplier partners across major travel markets.

DelhiCorporate support deskLaxmi Nagar customer, booking and operations support.
PuneService and sales teamKharadi travel sales, follow-up and customer support roles.
GurgaonCorporate and B2B hubPartner, corporate, group and premium customer servicing.
MumbaiSupplier coordinationHotel, air, corporate and airport travel support lanes.
BangaloreTechnology and operationsBooking flow, QA, online support and customer handling.
KolkataEast India deskCustomer care, travel sales and regional operations.
DubaiMiddle East supportDubai travel, visa, hotel and international supplier coordination.
London / USInternational deskGlobal customer confidence and overseas travel support network.

Licences & memberships exposure

Learn inside a professional travel network.

Team members get exposure to airline, tourism, hotel, destination, B2B and travel association processes used by a professional booking desk.

IATAAirline and ticketing ecosystemLearn fare, ticketing, airline and supplier coordination basics.
MoTTourism and destination supportUnderstand customer confidence, destination care and travel standards.
TAFITravel agent association exposureWork with agency, partner and B2B travel service practices.
ASTAInternational advisor networkBuild global travel advisory confidence and service discipline.
PATAAsia Pacific travel networkUnderstand destination-led travel and hospitality servicing.
TBOB2B hotel supplier deskWork with hotel inventory, rate checks and partner confirmations.
IAAIAviation and agent networkLearn aviation desk follow-up and travel agent coordination.
ISOQuality service practicesFollow structured customer care, documentation and process discipline.

Award-winning environment

Work with a recognised travel and hospitality brand portfolio.

Our award portfolio includes tourism, hospitality, reader-choice, sustainable travel and global travel award categories.

INNational Tourism AwardsIndia travel recognition.
INIndia Travel AwardsDomestic travel recognition.
INTravel + Leisure India's Best AwardsPremium travel and hospitality recognition.
INET Travel and Tourism AwardsTravel business recognition.
UKVisitEngland Awards for ExcellenceUK visitor experience recognition.
UKWorld Travel Awards (UK Categories)United Kingdom category recognition.
GLBInternational Travel AwardsGlobal travel recognition.
GLBConde Nast Traveller Readers' Choice AwardsReader-choice travel recognition.
GLBWorld Travel AwardsGlobal travel industry recognition.
GLBTravel + Leisure World's Best AwardsWorldwide premium travel recognition.
MEWorld Travel Awards (Middle East)Dubai and Middle East recognition.
ESGWorld Sustainable Travel & Hospitality AwardsSustainable travel recognition.

Apply for a role

Share your profile with the hiring team.

Candidates should mention the preferred department, current city, total experience, expected role and joining availability. Shortlisted candidates will be contacted for the next step.

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